Terms and Conditions
At FretScript Guitars, we believe in clarity. Not just in music theory, but in how we work together. By enrolling in our guitar lessons, you're joining a community dedicated to musical excellence and mutual respect.
Terms of Service
1. Enrollment and Scheduling
How do we ensure the best learning environment? By maintaining a consistent schedule. Students are expected to arrive five minutes early for their one-on-one sessions or group classes. We've found that this brief transition period helps significantly with focus.
All lesson scheduling is handled through our studio portal. Remember, a lesson isn't just about the hour you spend with your instructor; it's about the preparation we do before you arrive.
2. Cancellation Policy
Life happens. We get it. However, we require a minimum of 24 hours' notice for cancellations. This allows FretScript Guitars teachers to offer the slot to another student on our waiting list. If notification is received later than this period, the full lesson fee will sadly apply.
We're strict about this because we respect our instructors' time and expertise. No exceptions are made for non-emergency situations.
3. Payment and Fees
Payment is due at the time of booking for introductory lessons or on the 1st of each month for ongoing packages. We accept all major credit cards and digital payments. You'll receive an automated receipt for every transaction.
Interested in our group rates? These are billed as a complete term. We don't offer partial refunds for missed sessions within a group curriculum.
// TODO: Update digital music rights section after local copyright audit
Questions about our fine print? Reach out to us directly at info@prokop.info or visit us at 175 Morgan Avenue.
Instrument Care
Students are responsible for their gear during studio time.
Privacy First
Your personal data is handled with industrial-grade security.
Code of Conduct
Inclusive and respectful behavior is mandatory for all students.